Helping Hands

Frequently asked questions

If I am or someone I know is in Bucks County and homeless or facing homelessness, whom do I call?

All individuals or families that are homeless or in need of resources to prevent eviction must contact the Bucks County Housing Link or at 1-800-810-4434.

How do I know if I am eligible for services through Family Promise of Lower Bucks?

We serve primarily families with children and pregnant women/couples. Keeping families together is one of Family Promise’s priorities, and we define a family as any adult(s) with a custodial relationship with children. This includes families of all compositions and can include multi-generational families. For more information on eligibility, please contact Family Promise of Lower Bucks at 215-943-0402 or here.

What is Family Homelessness and why is it a critical issue?

Family homelessness is often referred to as an “invisible crisis.” The parents and children experiencing it are less likely to be seen on the streets than chronically homeless individuals or homeless veterans. Parents most often attempt to stay hidden from sight, for fear that their children will be taken from them if identified as homeless by child protective services. They can be found living in their cars, staying week-to-week in unsafe motels, or doubled up temporarily with friends or family. But, although not visible, they are the faces of a national crisis.

Simply put, we have a severe shortage of affordable housing locally and nationally. Each year in Bucks County there are more than 800 school-aged children reported as homeless. Low-income families have little or no margin of error, and one misstep can lead to homelessness. Two and a half million children will experience homelessness this year in America—one in every 30. 35% of the entire homeless population in the United States is comprised of families with children, more than half of whom are under the age of six. Children without safe and secure homes are not playing on a level field with their peers. They have higher levels of emotional and behavioral problems, increased risk of serious health issues, and perform significantly worse in school.

Family Promise often works with congregations.  Is there a religious aspect to the organization?

Family Promise is a secular organization. However, because of the religious community’s mandate to serve, and the fact that they typically have space available during the week, Affiliates who use a rotational shelter model, utilize houses of worship from all faiths as shelter space for families. Many members of host congregations serve as volunteers for the Affiliate during their congregation’s host week. By working together in a network, an Affiliate’s congregations are strengthened as people of different faiths unite to work for a better community for all.

Is Family Promise a homeless shelter?

Yes…and so much more.

Our model comprises preventative initiatives for families who are in danger of losing their homes, food, shelter, and case management to those who are experiencing homelessness, and stabilization programs to ensure that the independence of the families who have secured housing after leaving the program is sustainable.

Today, we are the leading national organization addressing family homelessness.

Where does my donation go?

All donations made on this site go to help support Family Promise of Lower Bucks. Your support is a direct investment in families at risk of or experiencing homelessness in your community. You may also donate to our national program at

How can I volunteer?

Volunteers play an essential role in helping families experiencing homelessness attain sustainable independence. Each year, 200,000 compassionate volunteers help Family Promise affiliates serve more than 90,000 children and adults. Find out how YOU can get started by contacting 215-943-0402 or here.

Frequently asked questions





  1. #demo.question.question2.answer2#
  2. #demo.question.question2.answer3#
  3. #demo.question.question2.answer4#
  4. #demo.question.question2.answer5#



  1. #demo.question.question3.answer1#
  2. #demo.question.question3.answer2#
  3. #demo.question.question3.answer3#
  4. #demo.question.question3.answer4#
  5. #demo.question.question3.answer5#